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Welcome to the First Stop Business Development 2008 - the replacement for the hugely successful Stars Program (Download Business Development Program).
Dear First Stop Manager,
This brochure explains the First Stop Business Development Program 2008 which runs from 1st January 2008 – 30th June 2008. The purpose of this program is to implement techniques that will help you to increase the profitability of your business and give your customers the WOW factor.
The Business Development Program is a three pronged approach that will help every First Stop Dealer achieve a circle of continuous improvement. This brochure outlines the Measurement side of the approach. We use mystery shopping to measure the current level of the network, identify areas of improvement and allocate awards. The other two sides to our approach are both new. Our Selling Packs have been developed in close cooperation with the First Stop network, they will show you how to achieve best practise in your form and processes.
Finally, the Sales Training courses will show you how to use the Selling Packs –
as well as giving you powerful techniques for closing the sale.
Good luck and thank you for your continued support of First Stop.
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