Course Name

BRIDGESTONE
1 day
Bronze LevelClassroom

BST001   Health & Safety in Tyre Fitting Centres

This course has been developed to help the independent tyre dealer with the complex issues of health and safety in the work place, information given relates to all staff working on either light or heavy vehicles in or out of the centre, including best practices by working safe.

BRIDGESTONE
1 day
Bronze LevelClassroom

BST003   Car Tyre Knowledge

The course is designed to provide the basic knowledge and understanding of a tyre and its function, delegates will obtain a degree of technical knowledge that will improve their sales skills when discussing tyre selection with customers. Includes runflat technology.

BRIDGESTONE
1 day
Bronze LevelClassroom

BST004   Customer Care for Car Tyre Technicians

Many people fail to realise the importance of the tyre technician in the selling process, this course addresses these skills in order that customer service can meet the customers’ needs. This course is suitable for all involved in dealing with the customer.

BRIDGESTONE
1 day
Bronze Level
Classroom & Practical

BST005   Practical Car Tyre Maintenance

(previously called Basic Tyre Fitting Skills)
This practical car tyre course compliments the Car Tyre Knowledge course and provides tyre technicians working in the car tyre retail business with basic knowledge and skills to undertake their daily duties with complete understanding by adopting safe working practices. Also included are tyre repairs to bs159f standards.

BRIDGESTONE
1 day
Bronze Level
Classroom

BST008   Customer Care for Truck Tyre Technicians

Many people fail to realise the importance of the truck tyre technician in the selling process they after all work with the fleets and are highly valued by the customer, this course addresses these skills in order that customer service can meet customer needs.

BRIDGESTONE
1 day
Bronze Level
Classroom & Practical

BST009   Truck Tyre Inspection and Regrooving

This course has been developed to identify and understand specific symptoms found on truck tyres removed from service. The knowledge and experience gained will enable the technician to handle customers’ complaints efficiently and professionally. Regrooving procedures and recommendations will maximise safety and value from customers’ truck tyre casings.

BRIDGESTONE
2 days
Bronze Level
Classroom & Practical

BST011   UK Roadside Breakdown

This course has been specially created by Bridgestone UK Ltd in order to improve the health and safety of technicians working on the roadside and in customers premises. On passing the two day course an IMI (QAA) certificate will be awarded to prove they have completed a programme of learning and assessment. All teaching is in line with current Highways Agency and Police protocols, with classroom and practical sessions to underpin the knowledge.

RED CROSS
1 day
Not applicable
Classroom

Basic First Aid "Appointed Person" Course

This course is for persons wishing to learn basic First Aid, which qualifies them to act as the “Appointed Person” in the workplace.  The course is also suitable for those wishing to attend a general First Aid course.  The British Red Cross runs this course in many different locations throughout the year.

ACORN
2 days
Not applicable
Classroom

Management Development

Aimed at potential, new or existing managers and assistant managers within your business. The focus of the course will be on learning key management skills. Delegates will put them into practice during break out groups and syndicate work. Your delegates will come away from the course with a thorough understanding of management theory and practices and will be able to utilise their new skills in the workplace to demonstrate that they are effective and organised team leaders.

ACORN
1 day
Not applicableClassroom

Business Development & Prospecting

To enable delegates to sell Firststop products and services to local business customers. This will include such topics as : Opportunities for business growth, Prospecting, Commitment to appointments, Presenting skills, Contracting, Benefits of repeat business. All aspects of this course can be used with retail customers.